Privacy

When you book an appointment with Bonnie Reid Hair, we collect your name, contact details (phone number and/or email address), and any relevant preferences or notes you provide. We may also collect payment information processed securely through our payment provider.

Your information is used to manage your appointments, send booking confirmations and reminders, and provide the services you have requested. We may also use your contact details to follow up after your visit or share relevant updates about our services.

We retain records of your past appointments, including services received and stylist preferences, so we can provide a personalised experience on future visits. This data is stored securely and only accessed by authorised staff.

We do not sell or rent your personal information to third parties. We may share your data with service providers who help us operate (such as booking software and payment processors), and they are required to protect your information in accordance with applicable law.

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.

You have the right to request access to, correction of, or deletion of your personal data. To make a request, please contact us directly. We will respond within a reasonable timeframe in accordance with applicable privacy laws.

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If you have any questions about how we handle your data, please get in touch with us directly. We take your privacy seriously and will do our best to address your concerns.